Customer support klode
This is the place where you'll find the answers you are looking for and if not, where you can get in touch with us easily
My klode° bin doesn't seem to hold a vacuum. What should I do?
If you have the feeling that your bin is not holding vacuum, follow the steps below:. Your bin is new: have you just received your bin? Pump it several times, as it may take a little time for the mechanism to settle into place on first use. Before co
Can I remove the lid from my bin ?
The bin lid is easy to remove for thorough cleaning. ⚠️ When cleaning your garbage can, always take care to protect the pumping mechanism: don't inject pressurized water. Once cleaned, leave to dry thoroughly. Clean your bin with soap and a non-abras
I lost something in the handle
On the left side of the handle, there is a black seal, the purge seal. There's none on the right-hand side and that's perfectly normal, you haven't lost anything 🙂 (We're sorry if you've just spent a few minutes squatting on the floor looking for it
I lost the bag holder, where can I order it again ?
If you've lost the bag holder, you can order it directly from us here for Europe and here for Switzerland.